GDPR Policy
Formdecory (hereinafter referred to as “we”) places great importance on the protection and proper handling of personal information. This GDPR policy explains how personal data is collected, used, stored, and protected when you interact with our online store.
1. Scope of application
This policy applies to personal information generated through website access, product browsing, order placement, customer communication, and other interactions related to our online services.
2. Categories of personal data
The information we collect may include names, contact details, order records, payment references, and basic technical data required to support website functionality and service delivery.
3. Methods of data collection
Personal data is collected when you voluntarily provide information, complete a purchase, contact our support team, or interact with website features necessary for normal operation.
4. Purpose of data processing
We use personal data to process orders, deliver purchased services, respond to inquiries, manage communications, maintain website stability, and improve overall service experience.
5. Use and limited sharing of information
Personal information is used only within the scope necessary to provide services and support internal operations. Information is not shared beyond what is required to complete order handling and essential service processes.
6. Data storage and retention
Personal data is stored securely and retained only for the duration needed to fulfill its intended purpose. Retention periods are determined based on service requirements and operational needs.
7. Cookies and awareness
Cookies may be used to support website operation, enhance navigation, and improve user experience. Cookie usage occurs with user awareness during interaction with the website.
8. User rights
You have the right to request access to your personal data, request correction or deletion, and withdraw previously granted permissions. Requests can be submitted through our contact channels.
9. GDPR policy processing basis
Personal data is processed under GDPR policy principles, including order fulfillment, explicit consent for communications, operational compliance needs, and legitimate interests such as service improvement and misuse prevention.
10. Data protection measures
We apply appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or improper use.
11. Policy updates
This GDPR policy may be updated from time to time to reflect changes in operations or services. Updated content will be made available on this page when applicable.
12. Contact information
Contact address: 505 West Baseline Road, Apartment 1143, Tempe, AZ 85283-1190, United States
Customer service phone: +1 (203) 644-6876
Customer service email: client@formdecory.com
Online hours: Monday to Friday, 9:00 to 12:30 and 14:00 to 18:00 (MST, Arizona)